COMPANY AND INDUSTRY OVERVIEW
We are a Platinum Dealer for Samsung Office Automation and service a portfolio in excess of three thousand high profile clients nationwide.
Expert Technology Solutions offers approachable, dependable customer service and technology solutions that stand out from those of our competitors. Prompt response and attention to detail also sets us apart from the rest.
With more than 25 years of industry experience and a vast array of Specialist in our employ throughout South Africa, you are assured of Service Excellence.
As our valued client, you can be confident that we supply the highest quality products and after sales service.
Traditionally Telecommunication, Security and Office Automation offerings have been regarded as more of a commodity than as a solution, or a component of an “end to end” solution. As the boundaries between input, output, communication, and processing devices become increasingly blurred and integration becomes a necessity, it has become apparent that to improve and expand our level of solution delivery it is essential to maintain focus on traditional strengths and where necessary to collaborate with specialists.
In order to capitalize on these opportunities we have acquired dealerships from suppliers; expanded our product range to include the SAMSUNG range of copiers and printers, consumables and service as well as Samsung PABX, VOIP, Access Control, CCTV, IT Solutions and Fax2Email electronic faxing.
We are now firmly placed as a “best of breed” solutions provider, with significant power brands, within the scope of our Business to Business activities.
CONSULTATIVE
In today’s rapidly changing world, against a backdrop of phenomenal technological progress, traditional Telecommunication, Security and Office Automation companies have had to manage transformation from product selling to consultative solution providing.
ANALOGUE TO DIGITAL AND IP
The prime catalyst for the move to technology convergence has been the migration of our core product range from analogue to digital and IP technology. The impact of this transformation has not been restricted to product only, but also to the fundamental sales and support business models and mindsets. We have responded to this paradigm shift in an innovative and pro-active manner, which has enabled us to confidently move on and seek new opportunities in this new world of Digital and IP Convergence.
AT A GLANCE
On a national basis we have a client base in excess of 3000. Some of our clients are Pick N Pay, Sasol, BMW, Barloworld, Unilever any many more. Our primary focus is on broadening the supply of our range of products and services within our existing relationships with a view to adding more value.